We answer all your questions
LoyiCard is an innovative loyalty solution so we understand that you may have doubts about how LoyiCard can transform the interaction with your customers and increase their loyalty to your brand.
That’s why we’ve compiled a comprehensive list of answers to the most common questions, from how to get started to tips for maximizing the potential of our tool.
If you are looking to improve your customers’ experience and strengthen your loyalty strategy, you are in the right place. Discover how LoyiCard can be the solution that transforms your business.
LoyiCard is a digital solution based on the mobile wallet that allows you to create customized loyalty programs for your business, without the need for physical cards or complex developments. Thanks to its integration with digital wallets (Apple Wallet and Google Wallet), your customers can access their rewards directly from their mobile, conveniently, quickly and without downloading an additional app.
The platform is designed to adapt to different business models and allows you to manage stamp cards, points, balance, memberships and other benefits from a single control panel. All with a simple interface, intelligent automations and a modern experience that improves customer retention and recurrence.
It is a strategy that uses mobile wallets such as Apple Wallet or Google Wallet to connect with the customer without friction or the need to download an app. It allows digital cards, coupons or messages to be sent directly to the cell phone, with real-time updates and geolocated communication. LoyiCard is specifically designed to take advantage of this technology.
With LoyiCard you can implement various types of programs depending on the objective of your business:
Yes, the platform allows full visual customization of your cards, coupons and messages. You can include your brand logo, define corporate colors, set the type of reward and configure the texts visible to the customer. All this from a very intuitive visual builder.
You can have multiple programs active at the same time, each with its own rules, design and objectives. For example: stamp card + VIP program + monthly coupon.
No. Your customers only need to access the link provided by LoyiCard to save their digital card in their wallet. They do not have to download any additional applications or create passwords. This makes the adoption of loyalty programs much easier.
You can register your customers in several ways:
You can retrieve your digital card by accessing the same initial registration link or requesting it again. Since the information is on our servers, the history and rewards are not lost.
LoyiCard is a flexible and scalable tool. It can be perfectly adapted to small and medium-sized companies, but it also offers functionalities designed for large chains or franchises. It is especially recommended for sectors such as:
The Stamper app allows your team to scan the customer’s digital card, assign rewards, redeem rewards, view history and record transactions by location. It is available for Android and iOS and simplifies day-to-day operations at the point of sale.
Yes, it has an open API for custom integrations and connectors already available for POS and CRM.. You can also synchronize databases and connect to external forms.
You have access to a help center, step-by-step guides, technical support via email and chat, and onboarding sessions to set up your program. In addition, you can request personalized advice to get the most out of the platform.
LoyiCard incorporates a campaign module to send messages by SMS, email or push notifications. You can automate promotions by geolocation, special dates, levels or inactivity. All this allows you to maintain an active and contextual relationship with your customers.
The platform offers an analytics dashboard with key metrics such as:
Thanks to LoyiCard’s reports you can see your performance in real time: number of active customers, engagement, coupon consumption, visit frequency and much more. This allows you to adjust your strategy in an agile and data-driven way.
Yes, LoyiCard offers you the possibility to export your customer database to different formats such as PDF, CSV or Excel. This functionality facilitates data analysis and integration with other management or marketing tools that you use in your business, allowing you greater flexibility and control over your information.
Plans start at 30 €/month, with annual payment options with a 16% discount, which is equivalent to getting 2 months free.
The final price depends on the volume of active clients and the functionalities you need. In addition, you can test the platform for 14 days free of charge and without obligation.
You can check the available available plans here.
LoyiCard is committed to the security of your customer information by implementing robust security measures. We use state-of-the-art data encryption to protect all information stored and transmitted through our platform.
Yes, it is GDPR compliant. Data is encrypted, hosted on secure servers and technical and organizational measures are implemented to ensure user privacy.
LoyiCard ensures the security and privacy of application data through a comprehensive approach that includes regular security audits, encryption of data both at rest and in transit, and compliance with international data protection regulations. Our security infrastructure is designed to proactively detect and mitigate threats, ensuring that your customers’ information remains secure and confidential.
LoyiCard is much more than a loyalty tool. It is a comprehensive platform for Mobile Wallet Marketing that combines smart rewards programs, omnichannel communication and advanced analytics in an easy to implement, non-technical solution.
Unlike other platforms, LoyiCard allows you to design completely personalized loyalty experiences with digital cards that integrate directly into the customer’s cell phone, without the need to download apps. It offers automated campaigns, geolocalized push notifications, coupons, VIP levels, referral programs and a rewards catalog, all managed from an intuitive environment.
In addition, LoyiCard facilitates integration with external systems (CRM, ERP, POS) and provides analysis tools to understand customer behavior, segment audiences and make decisions based on real data. All of this with close support and real time assistance to help you maximize results from day one.
